StableNet® Telco

StableNet® Telco is a third-generation highly automated network management system. The key differentiation of StableNet® compared to other legacy-type Operational Support Systems (OSS) is that StableNet® is a unified OSS system with three integrated functionalities that focus on Configuration, Fault, and Performance Management, with automated Root Cause Analysis (RCA). StableNet® Telco can be deployed on a multi-tenanted or dedicated platform and can be operated in a highly dynamic flex-compute environment.

What can you expect from StableNet® Telco?

Selected examples of Unified Network & Services Management
StableNet Combining network, device, and service information

Combining network, device, and service information

StableNet Unified SDN, NFV & Cloud Management

Unified SDN, NFV & Cloud Management

StableNet Enhanced Routing Visualization and Enrichment

Enhanced Path & Service Analysis

Automated Service Assurance and Fulfillment

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StableNet® extends the boundaries of legacy network silo-based management by integrating Service Assurance & Service Fulfillment on a single platform.


Fault Management with Impact Management, and Root Cause Analysis with alarm correlation of approx. 90% data is refined before dispatch.


Performance measurement and data normalization to collect traffic data and performance KPIs from network elements and circuits.


Configuration Management combines highly automated service provisioning with resource management and a CMDB.

StableNet® is made with third-generation architecture. This new-age network data management provides above-peer performance and scalability. From ground up, the suite is designed to be reliable and ease your deployment. A must for top-level goals as decreasing operating complexity and costs, or enabling rapid creation of new services and improving service quality. The use of open technologies and the offer of an industry redefining licensing model helps cutting costs of managing large networks.


Understand the Quality-of-Service provided to end-users


Increase your revenue by cutting outages directly affecting business operations


Ensure your customer’s responsive and direct service availability, and boost customer satisfaction


Increase your ROI and IT assets by being able to balance workloads fully and hereby, obtain the highest level of component utilization while still meeting service level requirements


Perform proactive planning to meet future business requirements, including workload volumes and necessary service level requirements


Reduce and/or eliminate penalties associated with contractual commitments to meet specified service levels

StableNet® enables network operators to automate End-to-End provisioning of their services assuring processes like measurements and monitoring.

SN Macbook Pro Telco Screen

Reporting: Real-Time & Long-Term

  • Flexibility to collect and report KPIs crucial to business and customers
  • Identifying and documenting the IT infrastructure performance and particular events on real-time basis
  • Historical reporting to classify and pinpoint long-term trends effectively
  • Fully customizable reporting to best meet specific requirements

Service-Level-Agreement (SLA) Reports

  • Documentation of the network operation delivery against contractual obligations
  • Designed to show performance at service layer (not as detailed as performance reports)

Usage Reports

  • Visualization of utilization, volume, and throughput with baselines, topN, and trends
  • Users may understand peak and off-peak loads better by going beyond monthly totals to provide timelines
  • Sizing the network correctly to meet actual demands

Quality-of-Service Reports

  • QoS reports help understand performance and usage per Class-of-Service (CoS)
  • Information vital for correct classification is also provided
  • Possibility to use them to fine-tune application traffic for best performance results

FTTx (Fiber To The Home/Curb/Building/Node) is rapidly becoming the standard solution for providing cost-effective broadband services beyond DSL speeds. G(E)PON is also a good fit for mobile backhaul bandwidth requirements driven by HSDPA+, LTE, or Wimax, as it is a much lower-cost technology than SONET or dedicated Ethernet.

StableNet® Telco is designed to help service providers accelerate their FTTx setups.

StableNet® Telco has native support for FTTx Deep Fiber with mixed Carrier Ethernet and MPLS cores. Whether you use FTTx for providing triple-play services to residential customers, or as a RAN for LTE, StableNet® Telco always provides a comprehensive and easy-to-use solution for End-to-End Service Assurance.

Voice (VoIP), video (IPTV) and high-speed internet services drive the demand for higher bandwidth and elaborate QoS/CoS installations. PON (Passive Optical Networking) solutions are being widely deployed to provide broadband services to residential users, enterprises, and as scalable solution for mobile backhaul.

StableNet® Telco helps CSPs (Communication Services Providers) secure and grow their revenue streams by meeting these needs.

StableNet® Telco helps with rapid deployment and services over FTTx solutions ensuring stable revenue streams.

Nucleus Connect

Learn more in our Case Study “Nucleus Connect”.

Infosim® installed StableNet® Telco to comprehensively manage the entire active network, the DWDM transport and all server, storage, database, and network appliances. A fault-tolerant system was installed in the central location with StableNet® Agents in each of the 11 common offices for distributed management.

StableNet® Telco provides integrated Service Assurance for 3GPP elements (BSC, MSC, GGSN, etc.) and the mobile backhaul. It enables wireless carriers to aggregate data from key GSM, UMTS, or Wimax interfaces. This provides a single pane-of-glass and a true End-to-End view.

How it works:

3GPP (e.g 32.111 Corba based Fault Management, 32.104 Performance Management)

MTOSI (Multi-Technology Operations System Interface)

TMF 814

TL 1

ITU-T M 3.400

StableNet® Telco provides End-to-End Service Assurance. As a single integrated solution, it covers the mobile elements (such as the BTS) and the RAN (such as a MEF E-Line).

StableNet® management for MPLS, MetroE, and Carrier Ethernet provides visibility into Layer 2 and Layer 3 MPLS and VPLS deployments. Leveraging topology and LSP path information collected via SNMP, StableNet® can manage MPLS/VPLS deployments, including MP-iBGP and End-to-End path monitoring.

StableNet® has native support for common edge devices such as Cisco®, Juniper®, Redback®, and others without the need for manual intervention or programming of correlation rules.

Supported Technologies

StableNet® supports the following technologies:
  • Layer 2 based on draft-kompella-l2ppvpn-version
  • Layer 2 based on Martini
  • Layer 3 based on RFC 2547bis (VRFs)
  • BGP VPLS based on Internet draft draft-ietf-ppvpn-vpls-bgp
  • LDP VPLS based on draft draft-ietf-l2vpn-vpls-ldp
  • 802.1ah Provider Backbone Bridging
  • QinQ Provider Bridging (802.1ad)

Key Features

  • VPN Auto Discovery
  • Network Visualization
  • Root Cause & Impact Analysis
  • Multi-Vendor Support

Product Advantages

  • Autodetects Layer 2 and Layer 3 VPNs at PE routers and the LSPs across the LSRs; automatically discovers OSFP, ISIS, MP-iBGP, and VLAN
  • Graphically displays VPN topologies per customer and/or per technology
  • Tracks the cause of a VPN End-to-End failure down to the LSR where the problem occurs
  • Works with a number of different hardware vendors including Cisco®, Juniper®, Redback®, Huawei, and others

Product Benefits

  • Auto-populate your CMBD with the actually deployed VPNs from our routers; cut support time to a minimum
  • See the connectivity and status of elements in a graphical topology display
  • Ability to associated VPNs with customers to see customer and service impact to priorities NOC activities
  • Improved scalability and flexibility in cross-domain and multi-vendor deployments

Elaborate datacenter management is all about automation, efficiency, and reduction of churns. Automation is the key to achieve these goals. It delivers cost-efficiency, quality, and compliance even in the most complex environments.

Customer Benefits:

Remote management across geographies

Manage services, not just servers

Support proactive management (automated response to events)

Automate system provisioning

Automate system operations tasks

Simplify distributed systems management

Integrated End-to-End management framework across HW, OS, application, and network

Focus on business services management

Simplify your datacenter administration with a centralized automation solution: StableNet®.


StableNet® discovers network elements and their configurations; then provides accurate information on capacity and trends.


StableNet® automates provisioning of services and configuration of elements, enabling zero-touch flow-through provisioning.


StableNet® helps detecting problems and facilitates alerts and SLA compliance monitoring.


StableNet® measures relevant KPIs for internal planning purposes, and for customer-facing reporting.

Cloud services face multiple risks, which do require a stringent and holistic services management. The typical cloud computing service is composed of multiple key-building blocks which do all need to perform and interwork as a chain of specific services, to gain and maintain customer acceptance – and thus needs to be monitored and managed in a holistic way.

If a cloud service reliability and quality is not accepted or trusted by a user, a competitive service could be just a mouse click away – and this business is lost. This does apply to individual users and even more to corporate customers, which heavily depend on services quality.

Automate your cloud and IT infrastructure management with automated discovery, automated best practices monitoring and reporting

Gain the real-time IT-/cloud services systems status and performance visibility you require to show and demonstrate as the most efficient IT operations team and IT management

Gain your holistic cloud IT services status from LAN, WAN, load balancers, firewalls, IT server, up to Web servers, IT application servers installations, and E2E synthetic transactions monitors by one vendor-agnostic management system

Show the current services quality in near real-time via dashboards to operations and customers

Document the provided services quality to management and to your business customers

Gain this cloud IT services visibility by an already integrated management solution, running on one consistent services data model instead of trying to integrate a zoo of multi-tier and multi-silo management tools over and over again

Have a solution in place to indicate upcoming bottlenecks and get solid data, where to do right-size investments in time in the infrastructure – before your growing business will hit back on your operations

(re)Gain control of your Cloud Services – Managing the challenges of monitoring, analysis and reporting


If a problem arises, can my organization identify it quickly and fix it in acceptable time?

  • Can they break the problem down from a service to a subservice, to a region and a causing device in an automated and efficient way – or do they usually start a big search activity?
  • Do they have tools in place to quickly auto-generate trouble-tickets to the right maintenance staff in charge?

Will you as a manager be able to quickly provide feedback to company management and customers?

  • About the source of the problem?
  • Do you know if the team is already working on it?
  • When will the problem probably be fixed and the service up again?
  • And last but not least be able to demonstrate that you have everything under control?

When your business is successfully growing and putting load on the IT infrastructure,

  • will you get advanced information where bottlenecks are building up,
  • where investments are required to prevent services degradation,
  • and get indications where to apply your right-sized investments?

How much does 1/2 hour downtime cost your organization in revenue?

To minimize such costs:
  • Have a solution in place which pinpoints the problem and the impact by a fully automated Root Cause Analysis
  • Have a solution in place which triggers the creation of a trouble-ticket, directly indicating the causing IT hotspot
  • Have a fully integrated real-time troubleshooting solution in place to quickly access the causing IT system or network device

Integrate your existing business process monitoring scripts directly with StableNet® in the most easy and efficient way to include BPM in your overall IT services views.

OSS and especially unified network and services management are always a challenge and strategic investment for any service provider. Infosim® offers excellent value by supporting cross-vendor, cross-technology, cross-silo networks and services management. This helps any service provider to improve their competitiveness. In turn, the customers benefit from reliable and fast service delivery they do expect.

Telemanagement Forum (TMF) is a non-profit global industry organization providing leadership, strategic guidance, and practical solutions to improve the management and operation of communications services. Infosim® is a long years active TM Forum member, winning multiple TMF Catalyst awards. Guidelines and standards published by TM Forum facilitate the integration and interoperability of OSS/BSS solutions.

StableNet® is designed on the principles and frameworks of the TM Forum:

The TMF Business Process Framework (eTOM) team as members.

The TMF Frameworx program (formerly NGOSS), as a co-lead of the TMF Information Framework (SID), StableNet® Telco aligns with both eTOM, as well as with ITIL for a granular process mapping of the IT operations aspects of a service providers’ End-to-End service delivery model.

StableNet® Telco aligns with eTOM to TMF Frameworx through its unified network and services abstraction model. This unified abstraction model provides the required foundation for the identification of all objects to be managed. All manageable objects correspond to TMF Business Process Framework (eTOM) to support resource management, operations and service management, and CRM processes.

As a unified network and services management OSS solution, StableNet® integrates well in entire OSS/BSS environment, seamlessly including new management areas like SDN/NFV and Industrial IoT.

SDN and NFV are both very promising approaches. The main objectives are to increase the flexibility of the control and to reduce costs by moving from expensive special purpose hardware to common off-the-shelf devices. SDN enables the separation of the control plane and data plane, which results in better control plane programmability, flexibility, and much cheaper costs in the data plane. NFV is similar but differs in detail. This concept aims at removing network functions from inside the network and putting them into typically central places, such as datacenters.

The benefits of SDN and NFV seem evident. Both promise to increase flexibility and reduce cost. The idea of common standards seems to further ease the configuration and handling of an SDN or NFV infrastructure. However, our experience shows that with the decision to “go SDN or NFV” a lot of new challenges arise.


How to get the SDN/NFV infrastructure setup before any SDN/NFV protocols can actually be used?

Smooth migration:

How to smoothly migrate from an existing environment while continuously assuring the management of the entire system consisting of SDN/NFV and legacy elements?

Configuration transparency and visualization:

How to assure that configurations via an abstracted northbound API are actually realized on the southbound API in the proper and desired way?

SLA monitoring and compliance:

How to guarantee that the improved application-awareness expected from SDN and NFV really brings the expected benefits? How to objectively monitor the combined SDN/NFV and legacy network, its flows, services, and corresponding KPIs? How to show that the expected benefits have been realized and quantify that to justify the SDN/NFV migration expenses?

Competing standards and proprietary solutions:

How to orchestrate different standardized northbound APIs as well as vendor-specific flavors of SDN and NFV?

Localization of failures:

How to locate failures and their root cause in a centralized infrastructure without any distributed intelligence?

Almost certainly, some or even all of these challenges are relevant to any SDN/NFV use case. Solutions need to be found before adopting SDN/NFV.

StableNet® is a fully integrated 4 in 1 solution in a single product and data structure, which includes Configuration, Performance, and Fault Management, as well as Network and Service Discovery. By integrating SDN and NFV, StableNet® leverages the following benefits.

Orchestration of large multi-vendor SDN/NFV and legacy environments

StableNet® is equipped with a powerful and highly automated discovery engine. Besides its own enhanced network CMDB, it offers inventory integration with third-party CMDBs. Furthermore, StableNet® supports over 125 different standardized and vendor-specific interfaces and protocols. Altogether, this leads to an ultra-scalable unified inventory for legacy and SDN/NFV environments.

KPI measurements and SLA assurance

The StableNet® Performance Module offers holistic service monitoring on both server and network levels. It thereby combines traditional monitoring approaches, such as NetFlow with new SDN and NFV monitoring approaches. A powerful script engine allows to configure sophisticated End-to-End monitoring scripts. The availability of cheap plug-and-play StableNet® Embedded Agents furthermore simplifies the distributed measurement of a service. Altogether, this gives the possibility to measure all the necessary KPIs of a service and to assure its SLA compliance.

Increased availability and mitigation of failures in mixed environments

The StableNet® Fault and Impact Modules with the SDN extension combines a device-based automated Root Cause Analysis with a service-based impact analysis to provide service assurance and fulfillment.

Automated service provisioning, including SDN/NFV

StableNet® offers an ultra-scalable, automated change management system. An integration with SDN northbound interfaces adds the ability to configure SDN devices. Support of various standardized and vendor-specific virtualization solutions paves the way for NFV deployments. StableNet® also offers options to help keep track of changes done to the configuration or to check for policy violations and vulnerabilities.

The increasing IT complexity in today’s enterprises more and more demands for a holistic, aggregated view on the services in a network, including all involved entities, e.g. network components, servers, and user devices.
The availability of this service view, including SDN/NFV components, facilitates different NMS tasks, such as SLA monitoring or NCCM.

The definition, rollout, monitoring, and analysis of services is an integral part of the Service Workflow offered by StableNet®. This workflow is also predestined to ease the management of SDN and NFV infrastructures.

SDN and NFV are two terms that have garnered a great deal of attention in the Telco market.
StableNet® is the right solution to address the challenges before adopting SDN/NFV.

SDN with StableNet®

Get more information in our Product Sheet “Manage your SDN Network with StableNet®.

By integrating SDN, StableNet® can now leverage the following functionalities:

  • Handling 10,000’s of devices, including SDN and legacy
  • Holistic service monitoring on both server and network level
  • Failure mitigation in SDN and legacy environments
  • Automated service provisioning (including SDN)

Ready to start your hands-on StableNet® experience?