Incident Managment with Jira Integration
StableNet® Use Case – Fault Management & Root Cause Analysis
Jira Service Management, StableNet® and GeoData for Jira: The Perfect Triad for Effective Incident-Management
Increase your performance through centralized ticket handling, faster issue resolution and efficient resource allocation
Efficient Management and Coordination of Incidents and Tickets
As a company, whether enterprise or telecommunications company, you regularly have to deal with maintenance, troubleshooting or service provisioning. But effectively managing incidents and coordinating tickets is no easy task. On the contrary, it involves a multi-layered process that not only has to be coordinated in terms of time, but also between all the players involved.
Problems and failures must be identified in good time, resources must be allocated sensibly, important incidents must be distinguished from unimportant ones and optimal routes must be planned. Long downtimes and disruptions are not only time-consuming and costly, but can also have a detrimental effect on your business.
Jira, StableNet® & GeoData for Jira: The Triangle Solution
To address the above mentioned challenges, we offer a comprehensive solution that radically improves and simplifies incident management: the integration of StableNet® , Jira Service Management (JSM) and GeoData for Jira application. By leveraging the comprehensive capabilities of these platforms, organizations can not only streamline their incident processes, but also improve their overall operational efficiency and stability.
StableNet® offers the perfect automated network & service management solution for comprehensive monitoring of your network infrastructure.
In the case of incidents, service requests or maintenance work, Jira Service Management creates a corresponding ticket and enriches it with additional asset data.
Watch our webinar on this joined solution:
GeoData for Jira: A short overview
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