Fiber to the “X” (FTTx)

StableNet® Use Case – Performance & Service

Discovery &
Inventory

Network Configuration & Change

Fault Management &
Root Cause Analysis

Performance &
Service

Fiber to the „X“ (FTTx): A unified network & service management solution for emerging & established network service providers

Take advantage of a scalable, highly-automated FTTx service delivery solution to simplify roll-outs and build long-term customer value

Executive Summary

In 2009, a leading fiber optic network provider in Asia faced a significant challenge: government grants for expanding their fiber network required a fully automated OSS/BSS system. This system needed to integrate seamlessly with their existing order management, single sign-on, portal, trouble ticketing, and service desk systems, while also providing accurate impact and root cause analysis to support customer SLAs. Over the years, StableNet® has remained the premier provider of comprehensive network management solutions, particularly for network service providers. FTTx (Fiber to the “X”) infrastructures, which include fiber to the home, node, building, or curb, present unique challenges in both infrastructure maintenance and service operations. Organic and inorganic growth, such as market expansion or acquisitions, further complicate these challenges. A comprehensive fault management solution is essential to prevent recurring issues, improve service availability, reduce problem resolution costs, and enhance overall customer satisfaction.

The StableNet® platform is a vendor- and technology-agnostic network and service management solution with a history of delivering automated solutions to telcos of all sizes. It facilitates the integration of third-party networks and the consolidation of network management tools, making OSS/BSS integration seamless. StableNet® manages and monitors the entire fiber infrastructure, including network devices, servers, and key application processes. It supports dynamic rollouts and reduces configuration errors through automated discovery and network configuration and change management (NCCM) functionalities. The platform also integrates with ticket systems, providing automatic responses to incidents and real-time updates. Automated fault management and root cause analysis help identify underlying problems, while the Capacity Metric Module aids in proactive network planning. The StableNet®-as-a-Service (SNaaS) model is particularly beneficial for new NSPs, offering a cloud-hosted solution that deploys StableNet® agents as needed. Emphasizing scalability, quality of service, and automation, StableNet® provides a unified GUI that simplifies tasks and adapts flexibly to NSP needs, ensuring efficient FTTx service delivery, maintenance, and expansion.

Fig. 1: Integration of StableNet® in FTTx environments offering a comprehensive network and
service management platform including fault, performance, and inventory

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