Fiber to the “X” (FTTx)
StableNet® Use Case – Performance & Service
Fiber to the „X“ (FTTx): A unified network & service management solution for emerging & established network service providersTake advantage of a scalable, highly-automated FTTx service delivery solution to simplify roll-outs and build long-term customer value
Background & Motivation
Back in 2009, a long-time StableNet® customer and a leading provider of fiber optic networks in the Asian region was faced with a major problem. Government-funded grants for the expansion of their fiber network required a working OSS/BSS system. This fully-automated service assurance system needed to not only integrate seamlessly with their existing order-management, single sign-on, portal, trouble ticketing and service desk systems, but also provide accurate impact and root cause analysis to support customer SLAs. Since that time, we have continued working tirelessly on remaining the leading provider of an all-in-one, comprehensive network management solution for network service providers.
FTTx (Fiber to the „X“) is a collective term used to refer to various fiber access infrastructures involved in laying and delivering fiber to the home, node, building or curb (FTTH, FTTN, FTTB or FTTC). The challenge here is not only building and maintaining the infrastructure itself, but also the operation of the services along this infrastructure (internet access, voice, TV, etc.). While some instances of infrastructure growth occur organically (i.e., through natural market growth and expansion), inorganic growth (i.e., acquisitions or other abrupt shifts in resources and market size) must also be accounted for. For example, one of the most common problems faced by NSPs is a lack of a comprehensive fault management solution. With automated root cause, service providers can take steps to prevent similar issues from occurring in the future, resulting in improved service availability and reliability along with reduced costs associated with resolving problems. Improved incident response times and improved overall customer satisfaction are not the result of a single feature but require a comprehensive network and service management platform.
Benefits & Results
- Network & Service Visualisation
- Network Capacity Management
- Service Assurance and SLA Compliance
- Fully automated workflow solution
- All in one solution (including fault, performance and inventory)
- Cloud-ready solution for quick ramp up times
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