StableNet® Business Intelligence (SNBI)

StableNet® Use Case – Performance & Service

Discovery &
Inventory

Network Configuration & Change

Fault Management &
Root Cause Analysis

Performance &
Service

Transform your data into power for intelligent, long-term business management

Gain maximum insight into all your business processes by using a consolidated toolset combining automated network and service management with business intelligence.

Executive Summary

Moving services to AWS and understanding its impact on customer satisfaction and retention, as well as quantifying losses from network outages, are critical considerations for companies striving to stay competitive in a data-driven global landscape. In order to maintain an edge, businesses must adopt forward-looking strategies that leverage market trends, cross-silo resource utilization, and a clear understanding of core competencies and weaknesses. The foundation of such strategies is data, which becomes immensely valuable when used to correlate various business aspects, including ROI from investments like Zero Touch Provisioning (ZTP). Business Intelligence (BI) plays a pivotal role in this context, enriching technical data with business-specific insights to monitor the health of the Communication Service Provider (CSP) business in real-time and to model future scenarios based on sound predictions.

StableNet®’s automated network and service management solution has evolved to deliver comprehensive business intelligence by integrating various firm-specific, business-relevant data sources. This integration not only consolidates network management but also provides access to business intelligence across multiple data sources and processes. The StableNet® Business Intelligence (SNBI) dashboards enable users to visualize and share insights, supporting multi-tenancy for customized information sharing among different user groups. SNBI enhances traditional analytics by uncovering dependencies and patterns through intelligent correlation and trend analysis, combining real-time business data with network performance metrics. This holistic approach helps businesses understand customer needs better, comply with guidelines and SLAs, avoid poor decisions, and reduce costs. Ultimately, StableNet® BI transforms StableNet® from a network management tool into a powerful platform for intelligent business management, offering unparalleled insights and competitive advantages.

Business Intelligence represents the evolution of support systems into a critical tool to monitor the health of the CSP (Communication Service Provider) business in real time and the ability to stake out a future based on sound modeling and prediction.

Becky Bracken (2024); Source

Fig. 1: Selected examples of separate silos that impede the global view on your organization‘s processes and how BI provides a strategic advantage by breaking up these silos and adding new value to this data

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