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Brand Focus

Brand Focus

Recruiting at Infosim® – An interview with our Human Resources Manager

The importance of an effective recruiting process design

January 10th 2023, Würzburg

An internal interview conducted by Julia Kerscher (Working student @ Infosim®) with Thomas Proksch (HR Manager @ Infosim®).
Image Julia Kerscher
Julia Kerscher

Hello Thomas, we are proud that Infosim® has continued to grow over the past years and has established itself as an increasingly important employer both here in the region as well as around the globe.

Now almost three months have already passed since you arrived to support Infosim® with your skills as our HR Manager. Your academic background is in psychology, but you have a passion for recruiting and human resources (HR). What excites you most about it?

For me, it’s clearly about being able to express appreciation to employees.

I see employees as a company’s most valuable resource, at least as valuable as the customers themselves. Accordingly, I see appreciation of these employees not only in the form of salary, praise and feedback, but also in the form of well thought-out HR processes as something where the company can directly benefit from added value.

So I’m particularly excited about the possibility of optimizing processes and designing them effectively in such a way that recognition of each individual employee becomes visible. A direct result of such process optimization is particularly visible in recruiting.

Image Thomas Proksch
Thomas Proksch
Image Julia Kerscher
Julia Kerscher
What does such an appreciative recruiting process look like at Infosim®?

If you think back to your own previous applications, what were the points that frustrated and perhaps even annoyed you the most as an applicant?

You can probably think of points like an endless application process, a lack of communication and transparency, or maybe you didn’t even get any feedback. We want to counteract this with our process. Regardless of the way applicants have found their way to us, they can expect the same structured process. This means that upon receipt of the application, each applicant receives a confirmation of receipt and information about the further course of the application process. In the next step, I filter and screen all applications for a basic fit. In case of direct open questions regarding the application documents, I conduct a short clarifying conversation by phone, if necessary. If there is a suitable applicant, he or she will be invited to a timely interview, approximately one week after receipt of the application, via teams or personally in the office and will receive a response within the next few days. If desired, I am also happy to offer direct feedback after the interview.

This fast, efficient and above all transparent process benefits not only the applicant, but also the company.

Image Thomas Proksch

Thomas Proksch

Image Julia Kerscher
Julia Kerscher
How can applicants get in touch with Infosim®? Where are vacancies advertised?

All open job vacancies can be taken from our website and usually these jobs are also advertised on the Join platform, where they are then dynamically linked to other job platforms, such as LinkedIn, Xing or Google.

But almost more important to us than these job postings is networking at regional events, such as university job fairs. We are particularly pleased to be able to talk directly to potential applicants here and work out opportunities for collaboration together.

At one fair in October 2022, visitors even had the opportunity to scan a QR code that led them to a coding task. Those who were able to solve this task were invited to an interview without first sending in a cover letter or resume. For senior positions, recruiting service providers are often additionally used, which then usually conduct “active sourcing”, i.e. proactively approaching qualified talents, for example on LinkedIn.

In general, however, if there is no suitable position advertised, we are always happy to receive exciting unsolicited applications!

Image Thomas Proksch

Thomas Proksch

Image Julia Kerscher
Julia Kerscher

How does a classic job interview proceed and what is particularly important to you?

A job interview ideally takes place on site at our headquarters in Würzburg or otherwise via teams. The interview is conducted by me and the respective department head, whereby the primary goal is to get to know each other and find out whether the applicant fits both the job and the company.

It is especially important to me that the applicant feels comfortable, so I take on the moderating role and try to create transparency throughout the interview. In addition to the professional fit, we also emphasize the interpersonal component and the needs of the applicant. If the interview takes place on site, I like to take the opportunity to show the applicant around the office and introduce him or her to colleagues.

Image Thomas Proksch

Thomas Proksch

Image Julia Kerscher
Julia Kerscher
After the successful conclusion of the contract, what does a first working day at Infosim® look like?

After signing a contract, I send a new employee all the important details and information regarding his or her start by e-mail before the first day of work. Since the first day of work is probably one of the most memorable days for every new employee, it is essential for us to do everything we can to make them feel welcome and, above all, that they feel they have arrived.

In the morning, the new employee is warmly welcomed by me and immediately receives his or her work utensils and a small welcome package. If not already done during the interview, there is a short tour through the office including an introduction to the colleagues and the team on site. In addition, the employee receives everything that should make his start easier: Handbook, organizational chart and further information about onboarding.

Image Thomas Proksch

Thomas Proksch

Image Julia Kerscher
Julia Kerscher
What is particularly important to Infosim® as an employer?

Infosim® attaches great importance to commitment, because a long-term employment relationship benefits both the employee and the company. Therefore Infosim® offers highest flexibility and freedom.

Almost all positions are also available on a part-time basis, and we also offer the possibility of working from a home office. However, since we are not a fully remote company and place a lot of value on the mutual exchange in the office, the applicant should also have the initiative to come to the office regularly. As I said at the beginning, employees are a company’s most important resource, which is why flexibility, individual development opportunities and a family-like corporate climate are very important to us.

Image Thomas Proksch

Thomas Proksch

Image Julia Kerscher
Julia Kerscher
Why is Infosim® also attractive as an employer for students?

Gaining practical experience alongside your studies is incredibly valuable. On the one hand, they can get to know certain professions better and, on the other, to gain an insight into the day-to-day work of a company. The opportunities for students to work with us are therefore diverse.

In addition to internships, we also offer working student jobs in all areas, whose working hours can be flexibly adapted to study times. We at Infosim® are proud of our close contact with the University of Würzburg and the FHWS, as we have been cooperating in joint projects for years.

In addition to supervising student projects and theses, we have recently started offering dual study positions. The vacancies are usually advertised on LinkedIn and also in the university distribution list, but unsolicited applications are always welcome here as well. The location of our Infosim® headquarters at Hubland, which is only a few minutes’ walk from the campus, is also ideal, especially for students at the University and University of Applied Sciences in Würzburg.

Image Thomas Proksch

Thomas Proksch

Image Julia Kerscher
Julia Kerscher
What aspects of the recruiting process at Infosim® do you plan to develop in the future?

Processes should always be designed dynamically. That’s why my goal is to make the recruiting process even more effective, faster, leaner and more diverse. Even if many concepts such as job sharing are still dreams of the future, we would like to expand our possibilities bit by bit. By designing processes more effectively, not only Infosim® benefits, but also potential applicants.

Image Thomas Proksch

Thomas Proksch

Image Julia Kerscher
Julia Kerscher
Thanks for your time Thomas and for giving us a deeper look into the recruiting process at Infosim®.

Always welcome, thank you!

Image Thomas Proksch

Thomas Proksch

Thomas Proksch

HR Manager @ Infosim® GmbH & Co. KG

Thomas is a psychologist with a passion for all things related to HR. After finishing his Master’s degree at TU Darmstadt in 2019, he worked in HR development and professional training while gaining experience in managing publicly funded research projects. He is enthusiastic about data-driven decision making and always strives to establish and foster well-designed processes at work.

 

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