StableNet® Enterprise Features

The StableNet® discovery engine has a unique mechanism that, when discovering a network intelligently, prioritizes each device it discovers and assigns a weight-value to that device that automatically maps its hierarchical relationship and overall importance within the network topology.

How Discovery Works

Discovery of a network includes:

  • Supported discovery mechanism – SNMP (V1, 2 & 3), ICMP (PING), generated seed-file discovery, external CMDB discovery. Fully supports TACACS/Radius, LDAP etc. for role-based device login discovery.
  • Discovery of network vendor device property/asset information includes: chassis model types, card-slot model types, daughter-card types, power supply types, serial numbers, environmental conditions, etc.
  • Enrichment of the discovery information via external sources (service contract number, service and customer name, etc.).
  • Layer 3 and Layer 2 VPNs associated VRFs.
  • Physical and logical interconnects, serial links (circuits), VLANs, circuit and VLAN IDs.
  • Server (including virtual environments) and application services (Windows, Linux, AS400, etc.).
  • Device configuration (NCCM module required) discovery and backup.
StableNet® Telco Discovery Feature

StableNet® Telco Discovery Feature

Features of the Discovery Process

  • User-defined credentials-based auto discovery.
  • User-defined explicit discovery.
  • User-defined service-tree on-boarding structure.
  • Automated configuration management backup.
  • Device topological weighting for RCA (Root Cause Analysis).
  • Asset vendor type and associated peripheral discovery.
  • Network topological and service schematics.
  • Network and service dependency mapping.

Advantages of the Discovery Process

  • Discoveries can be limited to a single network, or subnet, to a range of networks/subnets.
  • Customize network devices into specific network or service layer grouping to fit your business requirements model.
  • Complete audit trails of all device configuration changes.
  • Track asset movements.
  • Customize re-discovery schedules to capture device additions, deletions, and changes.
  • End-to-End service discovery.

Benefits of the Discovery Process

  • Simplifies operation by automation of fault and performance.
  • Improvement of operational efficiency.
  • Rapid deployment time that allows for faster achievable SLAs and OLAs.
  • Building consistent on-boarding and configuration service templates.
  • Increased levels of service availability.
  • Building greater levels of correlation through best practice on-boarding techniques.
  • Reduces provisioning timescales through discovery automation and on-boarding.

StableNet® provides distributed End-to-End (E2E) Service Level Management (SLM) by monitoring and reporting on your systems, networks, and applications. The software collects, analyzes, and summarizes management data from any source. Reports can be tailored to your contractual commitments for any audience giving you the flexibility to report on the data relevant to you and your customers.

How it works

StableNet® automatically correlates alarms and events to determine their root cause. This reduces the Mean-Time-To-Repair (MTTR) and downtime of your mission-critical applications. Studies have shown an average improvement rate of circa 80% reduction in MTTR using StableNet® RCA which:

  • Drives service availability to new sustained levels of operational excellence.
  • Maximizes your service experience to your customers.
  • Reduces your risk of potential service credits caused through loss of service.
  • Protects your overall profitability and margins.
StableNet® Telco Performance Management Feature

StableNet® Telco Performance Management Feature

StableNet®’s powerful reporting engine allows you to put any data into any report at any time. You do not need to know how to report the data in advance!

Features

  • Integrated historical reporting.
  • Real-time graphing of performance indicators.
  • Synthetic transactional performance measurements from multiple locations.
  • Customizable monitoring of all available data.
  • Real-time monitoring.
  • Historical reporting.
  • SLA reporting.
  • OLA reporting.
  • Application awareness reporting.
  • Business process monitoring reporting.
  • End-to-End performance management solution.

Advantages

  • Provides access to historical trend data.
  • Graphical visualization of performance data.
  • Proactively monitors transaction availability.
  • Allows administrators to add monitoring based on the unique needs of their environment.
  • Enables administrators to get live data to identify and solve problems.
  • Captures performance data in a centralized repository and allows to extract data whenever needed.
  • Integrates system management across IT disciplines.
  • The visualization of your system on different logical levels (e.g. network level, application level, or business process level) gives you exactly the information you are interested in.

Benefits

  • Uses historical data for capacity planning and workload management.
  • Allows operational staff to easily understand critical systems and application performance.
  • Improves availability and performance of critical e-business transactions.
  • Provides administrators flexibility to increase the sophistication of their management environment over time or as required.
  • Gives the ability to track, understand, and prioritize problems immediately.
  • Provides a flexible repository for all performance data.
  • Service level management and capacity planning.
  • Eliminates the need for multiple element management products within your enterprise.
  • Monitor and control service/operational level agreements and have better control of your business.

StableNet® has the ability to perform real-time traffic analysis using the ‘Analyzer’, ‘Group Analyzer’, and ‘NetFlow’ functionality. The StableNet® Agent, a 64bit application supported on Windows and Linux, collects and processes flows. As a distributed flow collector, it allows virtually unlimited scalability. The StableNet® Server acts as a centralized reporting system. The raw data of the flow is preprocessed; only highly compressed data is stored in the central data mart. One flow collector can handle several gigabytes of flow data per hour, analyze historic flow data, and other flow details, including all NetFlow v9/IPFIX.

 

StableNet® Telco Traffic Analysis Feature

StableNet® Telco Traffic Analysis Feature

Key Features

  • Pre-defined reports.
  • Comprehensive network filters.
  • Analysis of traffic in specified QoS classes.
  • BGP AS filtering.
  • Application awareness.
  • TCP/UDP port detection.
  • Real-time and historical traffic views.
  • Combined ‘grouped’ analysis over several routers/NetFlow devices.
  • Single interface flow inspection.

Filtering (Collected Metrics)

  • Top talkers/receivers/hosts/conversation.
  • Top applications/protocols.
  • Traffic per QoS classes.
  • Rule- or time-based reports.
  • Real-time flow analysis.
  • Unlimited history flow storage.
  • In-depth flow details with inbound and outbound traffic per host/application.
  • Full IPv6 support.
  • Distributed storage and statistics.
  • Centralized reporting.

Flow Standard

  • Cisco NetFlow v5-7, 8–v9
  • Cisco NSEL (Cisco ASA NetFlow export)
  • Juniper cFlow
  • Huawei Netstream
  • IPFIX (HP, others)
  • sFlow
  • jFlow
  • Re-export to other flow collectors

Benefits

The traffic analysis with StableNet® helps you answer critical management questions about your network: What exactly causes my network traffic?

  • Understand where the traffic is being generated from.
  • Who are the users?
  • What applications are they using?
  • Who and what is consuming the bandwidth?
  • Is my network being attacked?
  • Diagnose traffic problems faster.
  • How is Quality-of-Service working?
  • Are network usage policies being followed?
  • Monitor application trends and behaviors.

 

StableNet® Error and Event Management provides Impact Management for networks, systems, and services, giving a modern, consolidated view on the operational state of all circuits and services by top-down or bottom-up approach. Thus, Root Cause Analysis allows engineers to focus and prioritize alarms.

StableNet® Telco Fault Management Feature - Screenshot

StableNet® Telco Fault Management Feature – Screenshot

StableNet® Fault Management provides:

  • Root Cause Analysis – Understand what is causing the problem.
  • Business Impact Analysis – Understand how the problem affects your business.

StableNet® gives you clear and actionable information in case of a failure.

How it works

StableNet® automatically correlates alarms and events to determine their root cause. This reduces the Mean-Time-To-Repair (MTTR) and downtime of your mission-critical applications. Studies showed an average improvement rate of about 80%.

StableNet® Telco Fault Management Feature - How it works

StableNet® Telco Fault Management Feature – How it works

Features

  • Fault isolation.
  • Direct object monitoring.
  • Automated problem detection and response at local level.
  • Centralized, scalable monitoring, and administration.
  • Provides monitors with preset thresholds.
  • Enhanced state model with fault correlation and alarming capabilities.
  • Ease of integration and control of different services and devices (e.g. temperature, hard disc space, SAP, Oracle, log files, etc.) through an extremely flexible scripting interface.
  • Highly flexible alarming mechanism responding to different network events through an extremely flexible scripting interface.

Advantages

  • Quickly identifies and focuses on the root cause of a network error.
  • Eliminates the need for event correlation and engine deduplication.
  • Corrects problems at the source before users are affected.
  • Ability to manage an entire environment from a single centralized console.
  • Allows handling of routine tasks efficiently and relieves senior IT staff.
  • Gives ability to define escalation models for your company, so the right person in the right location can react instantly.
  • Enables centralized monitoring of every important service, device, or business process in your network.
  • Apart from detection of an error/event and direct reaction on an event/error like an instantaneous switch over to backup systems is possible.

Benefits

  • Reduces the time required to respond to, and resolve an error.
  • Reduces event traffic.
  • Shortens the MTTR.
  • Minimizes expensive downtime and performance problems.
  • Frees engineers for more important issues.
  • Increases the effectiveness regardless of the geographical distribution of the environment.
  • Maximizes productivity and utilization of IT staff.
  • Minimizes expensive downtime and dramatically increases the change for a direct and successful reaction.
  • Improved Root Cause Analysis to increase the productivity and reduce downtime.
  • Reduces the negative effects of errors for your end-users drastically and increases security by far.
If you want to learn more about how to address these mission-critical tasks in your network infrastructure, please download our White Paper on Network Configuration & Change Management and Vulnerability & Lifecycle Management using StableNet® here.

The StableNet® NCCM module delivers key Network Configuration and Change Management functions, including real-time configuration backup and restoration, process-oriented change management, configuration policy management, and two additional subscription services delivering vulnerability and End-of-Life/End-of-Service updates.

StableNet® Telco Configuration Management Feature

StableNet® Telco Configuration Management Feature

The NCCM module is a fully integrated component of the StableNet® family, using the same common core services, device interaction layers, and user interfaces as the current products, which delivers a true ‘single product’ management solution with a greatly reduced time for user familiarization.
This module is a core component of any companies’ ITIL service and change management implementation. Using a powerful device scripting engine support for new devices can be enabled within the product quickly and easily.

For devices under management, all configurations are captured and historically versioned as soon as a change has been detected, even when that change was made from outside the product through other management ports or products. In addition, snapshot device troubleshooting information can be captured during the same interaction process.

As the StableNet® NCCM module captures every configuration change for a device within its database, the time to identify, analyze, and rectify change-related faults is greatly reduced as the operator is given the answers to the key questions of who, what, where, and when. Historical device configurations can be used to restore devices to a previous known state with only a few mouse clicks.

Organizations can never truly eliminate the ad-hoc changes to network device configurations but with the StableNet® NCCM module, the impact of these changes can be mitigated. Larger scale changes can be structured into change process jobs for controlled execution and these changes can be rolled back at any time. Configuration changes can be made either using simple CLI commands or using more powerful logic-based snippets and templates which enable less technical staff to make routine changes.

Over 40% of network downtime can be directly attributed to configuration faults due to human error.
Source: Gartner Group

 

 

 

Key to managing device configurations is ensuring that they meet the corporate standards which can include, for example, security settings and software version requirements. The StableNet® NCCM module allows these configuration standards to be built into policies that can be applied to devices and action can be taken if a device is in violation of these policies. Policies can be built using standard pattern matching techniques, advanced scriptlets for repetition checking, and full script logic. This allows the user to create policies to cover even the most complex requirements using while-if-then-else logic to eliminate false-positives and false-negatives.

By extending the use of policies, an organization using the StableNet® NCCM module can build rules to locate devices within their estate that have vulnerabilities as defined for example by hardware manufacturer notifications or national agencies announcements such as US-CERT. Infosim customers, with the StableNet® NCCM module, can take advantage of a new service on an annual contract basis which automatically distributes new vulnerability notifications directly to the customer. This will ensure that the customer network is immediately checked for any new vulnerability notifications and will reduce the time the network is exposed to potential danger.

Network infrastructure devices that have passed their End-of-Life or End-of-Service expose the customer to an unacceptable risk due lack of support in the event of a failure. To mitigate against this, Infosim® customers, with the StableNet® NCCM module, can receive EOL/EOS notifications as part of an annual service to immediately identify.

Features

  • Fully integrated module within the StableNet® network management solution.
  • Full device configuration backup and restoration through real-time change detection, manual request, and scheduled processes.
  • Extensible device interaction scripting enables rapid new device support.
  • Device configuration change using simple CLI commands, advanced logic command snippets, and templates.
  • Intelligent configuration policy management using advanced logic snippets or scripts.
  • Out-of-the-box security policy and remediation examples from the NSA best practice guidelines.
  • Advanced multi-vendor device vulnerability identification and remediation.
  • Analysis of devices against legacy and new End-of-Life and End-of-Service announcements.
  • Vulnerability and EOL/EOS subscription services.

Benefits

  • Ensures a complete configuration backup for all devices under management.
  • Historically version all configuration backups for easy restoration to previous known state.
  • Automates complex tasks into simple templates.
  • Accelerates time to complete changes and rollouts.
  • Eliminates the risk associated with human error in the change process.
  • Enforces corporate policies and quickly views configuration deviations from those standards.
  • Ensures compliance with regulatory requirements such as Sarbanes-Oxley or Basel2 with a full audit trail.
  • Enables the use of best practices within an organization such as ITIL v2/v3.
  • Systematically locates devices within the estate that have known vulnerabilities and mitigates against those risks.
  • Identifies devices that have reached End-of-Life or End-of-Service before issues arise.

StableNet® is the first choice for real-time, and historical reporting capabilities. StableNet® has a highly flexible reporting engine with comprehensive Web dashboards and targeted reports, so that users can see in real-time the status of the managed infrastructure and business services. Rapid troubleshooting of problems, issues, understanding trends, and verifying compliance of service levels is navigated with ease, reports can be generated in two ways: (a) on demand reporting, or (b) scheduled-based reporting. All reports can be fully automated to meet repeatable best practice standard reporting, and customized one-off type reports to meet specific customer requirements in your enhanced and premium service offerings.

StableNet® Telco Reporting Feature

StableNet® Telco Reporting Feature

Once a report has been generated, it can be published in different formats. StableNet® supports PDF, HTML, and MHT formats. Report publishing is possible via the scheduler function, e.g. hourly, daily, weekly, monthly, or on demand. The on-demand access is supported by the StableNet® portal. If desired, reports can be dispatched by email. StableNet® uses the measure-once-report-many-times methodology. This means that a single measurement can be included in any number of reports.

The StableNet® reporting subsystem is extremely scalable and able to generate targeted reports for a large audience, multiple groups, etc. The ‘look-and-feel’ and the CI (Configuration Interface) of the reporting engine is completely customizable and therefore, templates you wish to tailor and brand is easily possible using the StableNet® reporting engine.

Key Features

StableNet® reports are fully customizable for a multitude of technologies and to ensure that the right audience has the relevant reports for troubleshooting, capacity planning and forecasting, SLA and KPI monitoring, etc. Reporting features include:

  • Real-Time & Historical Reporting – Available via the Web portal, users can view the latest and historical data as well as defined searches for specific date/time views. Real-time graphical/tabular views can be obtained using the Analyzer and Group Analyzer function.
  • Capacity Planning & Predictive Forecasting – Reports assist engineering and service management teams in maintaining high levels of service availability by proactively forecasting and trending the usage of business infrastructure service components. Threshold alerting, 95th percentile and baseline deviation reporting is also supported with fully customizable KPIs available to tune to your network requirements.
  • Response Time & Transaction Reporting – Synthetic transaction reporting is fully supported, response time, IP SLA, URL availability/response.

Key Report Types

As previously stated, StableNet® has a very flexible reporting engine, measure-once-report-many-times methodology, this therefore allows the user to include any measurement into a generated report type. Report example types include:

WAN/LAN

  • Inventory (asset) – h/w, s/w, o/s patch, etc.
  • Performance
  • Availability
  • Usage – CPU/processors – memory, storage, etc.
  • Environmental – temperature, power, cooling
  • KPI threshold
  • Baselining
  • Response
  • QoS
  • NetFlow – application awareness, real-time QoS, TOPn
  • TOPn conversations
  • IP SLA

VoIP – IPT/IPCC/IP-TV

  • Inventory (asset) – h/w, s/w, o/s patch, etc.
  • Call statistics – CDR (Call-Data-Records)
  • Response
  • Packet-Loss
  • Jitter
  • Availability
  • IP SLA
  • MOS
  • ‘R’-Factor
  • Usage – CPU/processors – memory, storage, etc.
  • Environmental – temperature, power, cooling

Hosting/Datacenter Infrastructure

  • Inventory (asset) – h/w, s/w, o/s patch, etc.
  • Server hosting infrastructure – Windows, Linux, Solaris, OSX, etc.
  • Performance
  • Availability
  • Usage – CPU/processors – memory, storage, etc.
  • O/S patching inventory
  • KPI threshold
  • Baselining
  • Response
  • Environmental – temperature, power, cooling

Wireless

  • IP Core
  • Mobile backhaul
  • IP RAN
  • 2G, GRPS, 3G, HSDPA, LTE
  • WiFi APs
  • Inventory (asset) – h/w, s/w, o/s patch, etc.
  • Environmental – temperature, power, cooling

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