Fault Management | Performance Management | Service Activation
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StableNet® Enterprise for Retailers

Infosim StableNet® Enterprise for Retailers is the next generation software solution with primary focus on end-to-end IT service assurance. Eliminate “tool hopping” and the high cost of managing multiple vendor solutions with StableNet® Enterprise for Retailers. The suite has various features incorporated into one single integrated solution:
 
  • Infrastructure Management
  • Application Performance Management
  • Business Service Management
  • Configuration Management
  • Event & Fault Management
  • Reporting & SLAs
 
Retailers trust StableNet® to increase their service levels by reducing or preventing service disruptions. They can cut costs by automating network operations, and by enhancing quality of experience with proactive management of their services. 
 
  

The world’s 4th largest grocery retailer with over 7000 stores manages their network with StableNet® Enterprise

The solution that can do it all!

 

 StableNet® Enterprise for Retailers – Meet today’s business challenges head-on!

Todays’ retailers face formidable challenges incl. ever decreasing gross margins caused by high competition, even more complex and more demanding just-in-time logistics operations. Higher merchandise volumes must be processed, and in addition, store operations are completely digitized to include electronic shelf labeling.
But this is not all yet – Also, keep in mind the dramatically increased reliance on real time information on financials and merchandise for any advanced decision making process. Plus, you must comply with regulatory requirements. It is obvious that your network is a crucial element in supporting retail business strategies.
StableNet® Enterprise for Retailers not only minimizes the risk of network downtime, but also enables retail IT organizations to deploy and operate networks that can:
 
  • Deliver secure store connectivity while still complying with payment card industry (PCI) standards, and minimizing fraud!
  • Improve efficiency and productivity of stores through the provision of real-time information on merchandise and financials!
  • Automate core business processes of in-store operations!
  • Empower retailers to modify organizational structures and roll-out new applications in the existing IT environment on demand!

 

 StableNet® - Proven Benefits for Retailers in IT Infrastructure & Network Management Operations

StableNet® has powerful automation capabilities and with its integrated single solution concept, the suite helps retailers around the world to best realize needs, and exploit management and operational benefits ideally. 

Automatic configuration of all store devices on first connect. (Configuration Management) 

StableNet® reduces downtime of store IT and network infrastructure by in-depth monitoring, a trend and a real-time root cause analysis. (Performance Management)     

StableNet® verifies configurations and software versions to internal and external customer guidelines, e.g. PCI standards can correct misconfigurations automatically. (Configuration Management) 

 
StableNet® initiates automated alarms when payment terminals are unplugged. In fact, only authorized retail customer personnel may close such alarms. This is to ensure the highest possible attention to tampering and hacking attacks. (Fault Management) See article: http://www.computerworld.com/s/article/9189982/Aldi_data_breach_shows_payment_terminal_holes 

StableNet® sends automated alarms to internal or external spare parts and repair services providers. (Fault Management)     
 
StableNet®’s automated device and network Discovery function discovers all devices in the network; the inventory updated continuously. (Performance Management) 

StableNet® Netflow can be used for identifying unusual activity. (Performance Management) 

StableNet® detects systematic errors within your retail IT hardware (e.g. overheating of scanner checkouts), providing information on the quality of the hardware used. Thus, it is your best choice for future hardware partner. (Performance Management)      

 

StableNet® Monitor for Business Process Monitoring

StableNet® runs real-time monitoring of core business processes that are critical to any store operations section: 

StableNet® monitors the download of updated price and product information to your in-store devices such as scanner-check-out systems and electronic shelf labeling. Background information: http://www.pricer.com/templates/Page.aspx?id=84       
 
StableNet® monitors the consolidation of multiple POS sales data on in-store IT hardware, as well as successful upload of such financial data to regional headquarters. 
 
StableNet® monitors the download of updated content for localized advertising from the intranet. In addition, it monitors the workflow and applications used for local creation of flyers/hand-outs.  

StableNet® can automatically reconfigure all in-store devices with just one click.